Frequently Asked Questions

Lancy is a digital product platform where creators can sell gated content such as access to Discord servers, Telegram channels, files, or private links. We handle payments via Stripe and give buyers instant access after checkout.

Anyone over 13 can create an account and purchase products. You must be 18+ to sell on Lancy due to Stripe's legal requirements.

Yes, except in countries subject to UK or Stripe sanctions.

Payments are processed through Stripe, supporting cards, Apple Pay, Google Pay, and other local payment methods.

Subscriptions auto-renew via Stripe. You can cancel at any time from your order dashboard — access will end at the end of the billing cycle.

You get access to the specific "inclusions" listed by the seller — such as Discord invite links, Telegram access, files, or private URLs. These are shown clearly before and during checkout.

Contact us through the order page. If the product is broken or non-functional, we may remove it and refund buyers.

No. Sharing, reselling, or redistributing purchased content violates our Terms and may lead to suspension.

You can sell access to gated communities (Discord, Telegram), downloadable files, or private links — as long as the content is legal, original, and safe.

No. To maintain buyer trust, product "inclusions" can't be changed once published. You must delete and re-list the product if changes are needed.

Stripe handles seller payouts directly. Lancy takes a 4% cut per transaction automatically via Stripe split.

Stripe will handle the dispute, but you may be liable for the refunded amount. We recommend providing clear, verifiable access and delivery to avoid this.

No. Lancy is a platform and does not create or endorse seller content. However, we actively monitor listings and remove anything illegal or malicious.

Their account is immediately suspended, and we may report the content to law enforcement.